Support

Delivery & Returns

Shipping Policy
UK Shipping

We offer free delivery within the UK on all items via a tracked courier taking 3-5 days. If you would like expedited delivery, you can pay for this at the checkout. Items are usually dispatched within 24 hours of the order.

Worldwide Shipping
Shipping outside the UK is charged at £14. If you have any questions about this please get in touch.
 
Return & Exchange Policy
Damages

If you receive a product that has been damaged in the post, please contact me within 7 days of receipt including details and photos of the damage. We will be in touch to arrange a replacement. 

Mistakes

If you receive the wrong product, please contact us immediately to arrange the return and replacement. We will cover the return costs once received, and send a replacement.

Changed your mind?

If you change your mind about your purchase, you may return it in its original condition and packaging within 10 days for an exchange or refund.  Please get in touch to inform us of the reason for the return and you must use a tracked courier. For undamaged goods, shipping costs will not be refunded. Once the product has been received in its original condition, you will be sent an email and a refund minus the original postage (where applicable). If you are exchanging, an extra post and packaging charge will apply.

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